Last updated: May 10, 2026
Swiftdesk LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI customer support services.
We collect information you provide directly to us, including:
• Business name and contact information
• Customer support inquiries and communications
• FAQs and business information you provide for AI training
• Payment information (processed securely through Stripe)
We use the information we collect to:
• Provide and deliver our AI support services
• Train and improve our AI agents for your business
• Respond to your inquiries and provide customer support
• Process payments and manage subscriptions
• Comply with legal obligations
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
We use third-party services including Stripe (payments), Zendesk (ticketing), Bland.ai (voice), and Anthropic Claude (AI). These services have their own privacy policies.
You have the right to access, correct, or delete your personal information. Contact us at hello@swiftdesk.site to exercise these rights.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
If you have questions about this Privacy Policy, contact us at hello@swiftdesk.site